Privacy Policy

Information We Collect

When you use our website or contact us, we may collect the following information:

• Name, email address, phone number, and business name provided via our contact form
• Website usage data collected through cookies and analytics tools (PostHog)
• Messages exchanged with our AI chatbot to improve service quality
• Device and browser information, IP address, and pages visited

How We Use Your Information

• To respond to your inquiries and provide our services
• To send you project updates and relevant communications
• To improve our website, chatbot, and overall user experience
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with trusted third-party services that help us operate our business, including:

• Vercel — website hosting
• PostHog — privacy-focused analytics
• Resend — email delivery
• Stripe — payment processing
• OpenAI — AI chatbot responses

Each provider has their own privacy policy governing how they handle data.

Cookies & Analytics

We use cookies and similar technologies to understand how visitors interact with our website. PostHog, our analytics provider, is configured to respect user privacy. You can disable cookies in your browser settings at any time.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions and chatbot conversations are retained for up to 24 months.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

Contact Us

If you have questions about this privacy policy or want to exercise your data rights, contact us at hello@kavero.io.